Privacy Policy

Last Updated: May 14, 2026

1. Introduction

FabLab Westharima (operated by Digico LLC, hereinafter referred to as "the lab") respects the privacy of all users of our website and services and is committed to protecting personal information. This Privacy Policy explains what information we collect and how we use it.

2. Information We Collect

2.1 Member Registration

When you register as a member, we collect the following information:

• Full name
• Email address
• Phone number
• Address

2.2 Service Usage

When using our services, we collect the following information:

• Reservation information (date, time, service details)
• Payment information (via Square)
• Usage history
• Technical consultation and seminar participation history

2.3 Access Information

Our website automatically collects the following information:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages viewed
• Referrer information

2.4 Contact Information

When you submit our contact form, we collect:

• Your name
• Email address
• Message content

2.5 Information Collected via DigiCode

Separately from facility services, the web service DigiCode (code.fablab-westharima.jp) handles the following information.

Passwords are stored in hashed form. No party — including us — can view or recover them in plaintext.

AI provider API keys, AI prompts, and AI responses are not transmitted to or stored on our servers (see §5.3).

Class assignment templates, student submissions, and attachments created via the class management features are stored on servers under our management.

Payment information such as credit card numbers is handled by the payment provider (Stripe / LemonSqueezy); we do not store such sensitive data.

3. Use of Google Analytics

Our website uses Google Analytics (GA4) for web traffic analysis. Google Analytics uses cookies to collect visitor information.

3.1 Information Collected

Google Analytics collects the following information:

• Page views
• Number of visitors and session duration
• Geographic location (country and region level)
• Device information (desktop, mobile, etc.)
• Traffic sources and referrers

3.2 Purpose of Use

We use the collected information for the following purposes:

• Improving website performance
• Optimizing content
• Understanding visitor interests and preferences
• Analyzing website usage trends

3.3 Opt-Out

If you wish to opt out of Google Analytics data collection, you can:

• Install the Google Analytics Opt-out Browser Add-on
• Block third-party cookies in your browser settings
• Use your browser's private browsing mode

For more information about Google Analytics privacy practices, please visit Google Privacy Policy .

4. Purpose of Information Use

We use the collected information for the following purposes:

• Providing and operating services
• Member management
• Reservation management
• Payment processing
• Customer support
• Service improvement
• Sending notifications and communications
• Marketing (only with opt-in consent)
• Responding to inquiries
• Notifying about events and workshops (only with your consent)

5. Sharing Personal Information with Third Parties

5.1 Payment Processing

We use the following payment providers for each service and provide the information necessary for payment processing.

5.2 Other Third-Party Sharing

We do not share your personal information with third parties except in the following cases:

• With your consent
• When required by law
• When necessary to protect life, body, or property

5.3 AI Provider Integration in DigiCode

DigiCode's AI features operate under a BYOK (Bring Your Own Key) model using API keys for AI providers (such as Google Gemini, OpenAI, or Anthropic) that the user has separately contracted.

• API keys are stored only within the user's browser; we neither receive nor store them.
• AI inference requests are sent directly from the user's browser to the AI provider; we do not act as an intermediary.
• The relationship between the user and the AI provider is based on their direct contract; we are not a party to that relationship.
• When using a local LLM, no external communication occurs.

6. About Cookies

Cookies are small text files that websites store in your browser. Our website uses cookies for the following purposes:

• To provide website functionality (e.g., saving dark mode preferences)
• Maintaining login status
• For web analytics (Google Analytics)

6.1 Managing Cookies

Most browsers allow you to accept, reject, or delete cookies. However, disabling cookies may cause some website features to not function properly.

7. Information Retention Period

8. Your Rights

You have the following rights:

• Request disclosure of personal information
• Request correction or deletion of personal information
• Request suspension of use of personal information

To exercise these rights, please contact us via our contact form.

9. Security

We properly manage your personal information and implement reasonable security measures to prevent loss, destruction, alteration, and leakage. We protect your information through SSL encrypted communications.

10. Changes to Privacy Policy

We may update this Privacy Policy as necessary. Changes to this Privacy Policy will take effect when posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via our contact form.